Privacy Policy

Our privacy policy applies when you visit our website regardless of whether you register or purchase products. In all cases we respect your privacy and are committed to protecting your personal details. We collect and store customer data where deemed reasonably necessary in order for us to provide you with the optimal experience in the context of our legitimate business purposes. Various information may be collected when you visit or use our website, whether this is to facilitate your first purchase or to ensure a smooth and efficient shopping process in the future. We may also use your personal information in order to send you newsletters or other communications about our products and services and promotions, including by our subsidiary companies. We do not disclose your personal information to any third party other than our affiliates or partners, and only where this is necessary in order to provide our service to you.

You will find further details about our policy below, including what information we collect and why, and how we use it and keep it safe. If you have any questions don’t hesitate to contact us. By visiting this website you are agreeing to the practices outlined in this privacy policy.

What & why

When you register or order you will be asked to provide us with details deemed reasonably necessary for us to be able to fulfil the contract formed between us on our acceptance of your order, including name and contact details. We process your payment through PayPal, therefore, we do not store your credit card details.

You may also be asked to fill in additional details such as profession, company and age bracket, to help us get to know our customer base and how to serve it better – this is entirely voluntary. If you don’t register, we may collect information from messages you have posted or emails or letters you have sent to us.


We may store you personal information in order to provide you with a quicker service. We may also use your contact details to send you newsletters or other similar. You will be able to opt out of these at any time by following instructions contained in the newsletter. Oriental Indulgence uses Google Analytics to monitor traffic data, as well as cookies which may contain information such as previously visited websites, however personally identifiable information is not stored through either of these mechanisms. Cookies are necessary for us to be able to recognise you and to maintain your account and process your order, for example to keep track of the contents of your shopping cart and make your order history available to you. You may choose not to receive cookies in your browser, although this may adversely affect the shopping experience on our website.

Third Parties

Certain personal information may be provided to third parties who act on our behalf for the purposes of implementing our service to you, for example fulfilling and delivering orders, providing customer support, or processing payments. Payment details are taken PayPal, and not accessed or stored by Oriental Indulgence, so you don’t need to worry about their security. We may also pass on aggregate website usage statistics to third parties, but you will not be identifiable and your rights will not be infringed. We will not share, sell or rent any information provided to us by you, unless required to do so by law.

Your Choices

It is your choice as to whether or not you would like to receive periodic newsletters and similar communications about our products, services, promotions and events. If you accept, you will retain the right to opt out at any point by following the instructions which will appear on such communication. Should you wish to have your account deleted and all personal data removed from our database please contact us.